When will things start shipping ?
Target shipping date is the 8th of October for backers of the Kickstarter.
Last updated: August 24, 2022 07:58
Are the games in production?
Last updated: August 24, 2022 07:59
We have prepared as much as possible with our production for a successful Kickstarter; however, we will refund pledges if for some unforeseen reason the product cannot be delivered at all. After that time, refunds may be given minus 10% for Kickstarter and payment processing fees, as we will not be able to claim those back. We are unable to issue refunds once we have begun the packaging and shipment stages of the project (around 6–8 weeks before the actual shipping date). Refunds within 14 days after the order has been placed are reversed via Kickstarter to your credit/debit card. This is a USD Kickstarter and refunds will be processed in USD for the amount received, excluding any applicable fees dependent on the day on which the refund is processed as detailed above. ================= Terms and Conditions ================= If you do not confirm your shipping and pledge details within 10 weeks of our notification via email to confirm them, your pledge will be treated as abandoned. We will, however, look at each case sympathetically and try our best to satisfy each customer. By pledging on this Kickstarter you agree that our responsibility to you is for shipping your order as entered into the pledger. You are responsible for import or other duties that may be payable to relevant tax authorities. You also accept that you are fully liable for incorrect shipping details and will risk your pledge being unable to be delivered or lost in transit. By pledging on this Kickstarter you acknowledge that the final look and contents of the pledges may change and differ from what is presented at the start of the campaign. If you do not accept the proposed terms please do not pledge on this Kickstarter project and wait for the global general release. Items marked as Kickstarter Exclusive will not be made available through normal retail distribution channels. They may occasionally be made available at conventions or direct sales. This project will be manufactured and distributed by PrintNinja and eFulfillment Services, in tandem with the designs and art of Black Labrador Creations LLC.
Last updated: August 24, 2022 08:00
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.